Legal notice

Notation based on the Act on Specified Commercial Transactions

Seller: Maruki Co.
Store name:MM FACTORY STORE
Business Manager: Hiroaki Yamada
Location: 2235-2 Wada, Mihama-cho, Hidaka-gun, Wakayama, 644-0044, Japan
Telephone number: 0738-22-2236
E-mail address: info@2mfactory.jp
Sales URL: https://www.2mfactory.jp/
Sales price: Tax is included in the price of each product on the product purchase page.
Fees other than the product price: Delivery charges, bank transfer charges (when using bank transfer), and additional charges may apply when using options or on-site services that are not listed on the product detail page.

Delivery Charges
Varies for each product. Please refer to the page of each product.

Payment Methods
Credit card payment
Credit cards accepted
 Visa, Mastercard, American Express, JCB, Diners Club, Discover
Credit cards issued overseas are not accepted. Please note that credit cards issued overseas are not accepted.
Payments using payment apps
Apple Pay, Google Pay, Shop Pay
After the order is completed, the credit card company will be billed once the order is confirmed by our company.
However, if for some reason we are unable to obtain authorization from the credit card company, we will proceed with processing the order as soon as the credit card is authorized.

Product delivery time:
Since many of our products are manufactured after orders are received, an approximate estimated delivery date is shown on each product page. The actual delivery date may be longer than stated due to the status of product orders and the busyness of the production source. If you have any preference on the delivery date, please contact us before placing an order.

Delivery Method:
○Shipping
Products shipped from our company will be delivered by our designated delivery company or our staff.
Some items may be shipped directly from a partner company or may require installation by a partner construction company. In such cases, we may provide the partner company with information such as the customer's address. Please understand this in advance.
The service is not available in the following cases. Please note that the service is not available in the following cases.
Post office delivery
Forwarding of goods
Forwarding of goods
Delivery at a convenience store

Confirmation of delivery size
Please be sure to check the size of large items such as fixtures and furniture before placing an order, and ensure that there is an accessible route for delivery.
We will not be held responsible for any products that are found to be inaccessible upon delivery.

Shipping to countries outside of Japan: We do not accept orders outside of Japan.
○Date of delivery: We do not accept your request. The number of days required for product arrival varies depending on the delivery area, congestion, and other factors. Please note that delivery may be unavoidably delayed due to natural disasters, inclement weather, etc.
Delivery time: Depending on the circumstances of the order and delivery destination, it may or may not be possible to specify the time zone. Please understand this in advance.

Returns, defective products, and cancellations:
We do not accept cancellations after the order has been completed.
 In accordance with the Act on Specified Commercial Transactions (Act on Specified Commercial Transactions), the sale of products on this site is not subject to the cooling-off system.
We do not accept exchanges or returns due to customer's reasons.
The Company shall not be liable for any damage or loss of products during shipping.
In the unlikely event that the ordered product is different from the delivered product or a serious defect is found that is not described in the product description, the customer must contact us from the Contact Us page within 5 days of receipt of the product.
We will not be able to respond to any returned merchandise without prior notification. Please understand that we will not be able to respond to your return without prior notice.
×